Inspire 321 Ltd

PRIVACY POLICY

At Inspire 321 Ltd, we take your privacy seriously. We are committed to protecting the personal information you share with us and being transparent about how we collect, use and safeguard it.

This Privacy Policy explains:

- What data we collect

- How we use it

- Who we share it with

- How we store it securely

- Your rights over your data

By using our services or visiting our website, you agree to the terms set out in this policy.

1. Who We Are

Throughout this policy, "we", "us" or "our" refers to Inspire 321 Ltd. "You", "your" or "they" refers to any individual who engages with our services or provides their data to us.

2. What Data We Collect

We may collect and store the following types of personal and non-personal information when you interact with our website or services:

Personal Information: Name, email address, phone number, postal address, payment information (e.g., credit/debit card details), login credentials, communications, feedback and recommendations.

Non-Personal Information: IP address, browser type, device information, session duration, pages visited, and interaction data.

Automated Information: Using tools like cookies or analytics software, we may gather data such as response times, navigation paths and how users browse away from pages.

3. How We Collect Information

We collect information when you:

- Browse our website

- Subscribe to our mailing list

- Book a consultation

- Complete a contact form

- Make a purchase

- Engage with us on social media or via email

4. Why We Collect This Information

We process your data for the following purposes:

- To deliver and manage our services and products

- To provide customer service and technical support

- To contact you with updates, reminders and personalised promotional messages

- To generate aggregated data for service improvements

- To comply with legal and regulatory obligations

5. Data Storage & Security

Our website and services are hosted on the Wix.com platform. Wix stores your data securely on protected servers behind a firewall. Any direct payment gateways provided by Wix adhere to PCI-DSS standards, ensuring the secure handling of credit card information by us and our service providers.

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction.

6. How We May Contact You

We may contact you by email, telephone, text message or post to:

- Respond to enquiries or disputes

- Share updates about our services

- Conduct surveys or request feedback

- Comply with legal agreements and obligations

7. Your Data Rights

Under UK GDPR, you have the right to:

- Access the personal data we hold about you

- Correct or update inaccurate information

- Request the deletion of your personal data

- Restrict or object to how we process your data

- Withdraw consent at any time

To exercise any of these rights, please contact us at info@inspire321.com.

8. Opting Out & Withdrawing Consent

If you no longer wish for us to process your data or receive communications, please email us at info@inspire321.com. We will process your request promptly in accordance with legal requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect immediately once posted on our website. If the changes are significant, we will notify you through the site or by direct communication where appropriate.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

📧 info@inspire321.com